Contact

One number, one booking page, no form.

Both routes reach the same dispatcher. There is no contact form on this site and no email address to wait on — an appliance fault is quicker to describe out loud.

Dispatch, answered 24/7 (617) 340-2816 Book a slot online
On the road
8:00 am – 8:00 pm, seven days
Service call
Flat $95. Covers the visit and the full diagnosis, and comes off the total when the repair is approved.
Covering
Washington Square · South Brookline · Coolidge Corner · Fisher Hill and the rest of Brookline
Gas range set into a stone counter run with a burner base exposed and a wrench on a towel below

Useful on the call

  • Model and serial number from the rating plate
  • What the appliance is doing, and roughly when it started
  • Gas, dual-fuel, induction or electric — and whether it is built in
  • How the kitchen is reached: driveway, lobby, service lift or back stair
In their words

What people say afterwards

5.0

out of 5, from 1,145 reviews

  • ★★★★★

    Big kitchen up several steps and it had stopped heating entirely. A relay on the control board had welded shut. He had the board with him, fitted it, and ran a full cycle before leaving.

    Gordon A. · Fisher Hill

  • ★★★★★

    Upper rack came out dry but filmed over every time. The upper wash arm was clogged and a bearing had worn. New arm and the glasses are clear again. He checked our water hardness too.

    Annika J. · South Brookline

  • ★★★★★

    Our simmer would not go below a rolling boil and it ruined two sauces. He adjusted the bypass and set it properly with a gauge. Small fix, big difference on a pre war gas line.

    Dov K. · Washington Square

Next

Ready when you are.

Model and serial number, a plain description of the fault, and whether the kitchen is up a stair or through a lobby. That is the whole call.

Answered 24/7 · on the road 8:00 am – 8:00 pm, seven days · flat $95 service call, credited against an approved repair

Open burner ring on a rangetop with a towel and wrench resting on the lowered oven door